LAU cycling apparel is designed with a performance fit, created to sit close to
the body while allowing freedom of movement on the bike.
If you are between sizes or prefer a more relaxed fit, we recommend choosing
the larger size.

Please refer to our Size Guide before ordering.
If you need help finding the right size, feel free to contact us.

To help preserve the performance, fit, and appearance of your garments, we
recommend washing at 30°C, turning garments inside out, and using a laundry
bag to minimise abrasion and help protect technical fabrics and printed logos.
Always use a mild detergent, avoid fabric softener, and allow your garments to
air dry.
For detailed care instructions, please refer to our Care Guide.

If your order has not yet been processed, we will do our best to help.
Please contact us as soon as possible after placing your order.

Please contact us immediately.
If your order has not yet been shipped, we will do our best to update the
delivery address.

You will receive an order confirmation by email shortly after completing your
purchase.
If you have not received it, please check your spam folder or contact us.

Yes.
Once your order has been shipped, you will receive a shipping confirmation
email including tracking information.

We currently ship to Denmark and countries within the European Union.

Orders are processed within 1–2 business days before shipment.
Estimated delivery times:

• Denmark: 1–2 business days
• European Union: 3–7 business days
  
  Please note that delivery times are estimates and may vary depending on your
  location and the selected shipping service.

Shipping costs are calculated at checkout and depend on your delivery
location.
All available shipping options and costs will be displayed before payment.

Any available free shipping promotions will be shown during checkout or
announced on our website.

You may return your order within 30 days of receiving it.
Returned items must be unused, unwashed, in their original condition, with all
original tags attached.

Please contact us with your order number.
We will provide you with the return instructions.

Return shipping costs are the responsibility of the customer unless the item is
faulty or an incorrect product was delivered.

Once your return has been received and approved, your refund will be
processed to the original payment method.
Please allow up to 10 business days for the refund to appear.

If you believe your product has a manufacturing defect, please contact us with
your order number and photos of the issue.
We will review your claim and help find a suitable solution.

Available payment methods are displayed during checkout and may vary
depending on your location.

Yes.
All payments are processed through secure payment providers using encrypted
technology.

We're here to help.
If you can't find the answer you're looking for, feel free to get in touch with us
at contact@laucycling.com.
We aim to respond within 1–2 business days.